Reviews | Emergency AC

Reviews

We want to know what you think!

Our customers are everything to us and we love to know what you think. We have been lucky to have amazing customers over the years and it has been the leading reason we are still in business. Please let us know about your job and help us grow for the coming years!

Emergency AC

4.8

Based on 133 reviews

Dhirendra Singh (DP)

04:34 19 Jun 21

After shopping for multiple options, I closed with Gregg air, reason - The sales manager was very professional and... responsive (Mr. Steven - Thank you) and gave the best price, and immediate installation.The technicians arrived on time,, were respectful of my property. They did a good job, and ensured the house is cleaned after their work is over.I am happy that I chose them and hope there after sale service is also top-notch quality.Good Quality work, excellent pricing and professional treatment.read more

Crystal Dolch

04:07 05 Jun 21

I originally had someone else scheduled to come out and install a mini split unit in an exterior living space for my... mother that I just finished building. That company bailed on me last minute. I struggled finding HVAC companies with the knowledge and skill to install these units. I was worried about keeping my project on its tight deadline so I reached out by recommendation from a friend and spoke to Sunny. He was very helpful explaining to me exactly what was needed before they could install. I needed electrical ran and he was able to recommend someone they work with. Sunny dispatched Josh the next day to look at the site and check the unit I purchased out. Josh was very informative about the process and very understanding about the swamp that was once my yard. By some kind of miracle I was able to have electrical work done that same day! I was scheduled for the very next day for install on the unit and was so surprised! The guys showed up on time and were knowledgeable and also understanding of my swamp yard even during a torrential downpour which they patiently waited out so they could finish the job. I asked Will if they wanted to reschedule but they said they’d wait it out and get it done today! And they did! They cleaned up the boxes too! The unit is so quiet and installed perfectly! It’s so nice and cool in there! They tested out the cooling and heating and even thoroughly walked me through how to use the unit and maintain! I had priced a few options for install and their price was more than fair and surprising! I could not recommend them more. Every step was simple and this was the least stress I’ve ever had working with any contractor! They also understood the special circumstances of the situation which made them feel personable and obviously caring. Hire them! They absolutely rock!read more

Abby Simpson

21:10 26 May 21

Gregg Air has always been quick to service our AC system when we need it. Since we’ve moved into our geothermal home in... 2016, our AC has never worked properly and COUNTLESS companies have claimed to have fixed the issue, but didn’t. After replacing some dampers and a motor, our AC works perfectly for the first time EVER. We are so grateful to Gregg Air for their fabulous work. Highly recommend.read more

anne tracy

13:41 15 May 21

Steve Spires responded to my request for bids through a third party website. He communicated effectively and quickly... through text and emailed a quote based on my specific needs (two 2 ton, 14 seer heat pumps, inside units stacked in a closet). The quote was almost $8000 less than the company who initially came out. No other companies provided quotes of any kind sight unseen. After some quick online research about the company I was interested.Steve came out to my house 2 days later to provide a firm estimate which matched his initial figures. He then offered an upgrade to 16 seer for a very reasonable price Steve took care of the rebate paperwork and even had his crew rebuild the closet framing system at no cost to me. Great guy who is in the business to help others.The 4 man installation crew came out 3 days after the in person estimate. They arrived on time and completed the job in just over 5 hours. They were professional, courteous, and never stopped working.The system ran smoothly last night and I am confident Gregg Air will be out quickly if there are any problems in the future. I highly recommend this company.read more

Loyd Hill

01:19 13 May 21

Was the last if 4 estimates. I was surprised by punctuality and price quoted for a top shelf unit. Was able to get job... done before all others, and even provided a portable ac til install was scheduled and insurance dealt with. Mike was very patient, and kept in constant contact,and responded quickly. So did the office advising me when work was scheduled and finished via email.Thanks to the whole staffread more

Caelyn Hunkler

18:06 12 May 21

Great service from start to finish. I found Gregg air through Angie’s list, put out a request, and got a call from... Steven Spires within minutes. He helped me out not only with getting a proposal for me the next day, but he also brought over a portable AC unit so we weren’t miserable until we could get a new unit installed. Once I accepted the proposal, which was by far the most reasonable price, I was scheduled the next day, and the installation team was just as great! Thank you!read more

Walter Wolsten

08:08 07 May 21

My original appointment was for a Friday at 10:00. Got a phone call asking if I wanted an earlier appointment. So... Marshall came by Thursday at 1500hrs! Kept me in constant communication at every step. Went in the attic 3 times just to make sure. I’m impressed and will use them again.read more

Hehe Me

02:14 07 May 21

Steve and Will were extremely professional. They showed up on time and delivered on their promise. They kept me in the... loop with all details pertaining to the job and provided great customer experience. I would highly recommend their services to everyone I know.read more

Courtney Carter

15:14 29 Apr 21

I called looking for a second opinion on what we should be paying for an A/C repair. The other company I had called... that day was really pushy. They wanted $1500 to replace a part that was under warranty. Then they tried to convince me to pay another $1500 for a separate part that was not broken but "might need to be replaced". From there, they tried to convince me that it would be "cheaper in the long run" to replace the outdoor unit that is 3 years old for $5000. Then pointed out I wouldn't want to mismatch parts so I should replace the entire unit for $10000. It felt like a nightmare.Emergency AC was nothing like that. They were at my house 15 minutes after I called, found the same issue as the first company, and gave me a quote without asking what the other company wanted to charge. They literally charged me half of what the other company wanted. The employees were upfront with me, and unlike the other guy they didn't try to sell me parts that I didn't need. Two days later my A/C is all fixed. Everyone I spoke to was friendly and professional, and they arrived when they said they would and were done when they said they would be. Really couldn't be happier with the service I received, and I'm very grateful for how quickly they were able to help us.read more

Brian Buchek

13:58 19 Apr 21

I recommend this company due to their fair pricing and knowledgeable and good staff. Steve was great to work with, and... the installers were very professional and easy to communicate with. Thankful to have found Emergency AC / Gregg Air!read more

Steven Lynn

22:09 15 Apr 21

I purchase a 2-ton and 3-ton Carrier Infinity 19VS getting the best price I could find after 5+ other quotes. The... install happened the day after purchase. The install team showed up on time and worked fast and hard. I had them install a return to my master bedroom that was difficult to access because of the home build, and they were able to do it to my satisfaction. All the guys were great and cleaned up. Highly recommended.read more

Jason Rhyne

16:17 12 Apr 21

Our tech was Stephen. He was here on time and got right to work. He was thorough and found the problem quickly. He also... told us what we could do to help the A/C unit cool the house better. I would use this company again and I hope he’d be the tech we got.read more

Jen Pet

20:26 08 Apr 21

Completely replaced a new HVAC system. From day 1 to asking questions with Josh to the financing with Will and getting... all my questions answered to the day of getting work done, these 3 guys were all so awesome! Couldn’t ask for a better team of guys to work with. They even cleaned up their mess after they installed everything and went over new thermostat with me and better yet check in hours later to make sure it was even cooler in my house after they left! I would recommend this company again to anyone! Thank you for your great work and professionalism!read more

LaDeedra Green

19:08 06 Apr 21

Marshall was very knowledgeable and patient with our questions! He’s very personable and professional!I’ve had only... Great experiences with this company, from HVAC installation to follow-up maintenance, they’ve been Awesome!!read more

Phil Trew

20:56 01 Apr 21

Outstanding service at a fair price. Both techs were highly knowledgeable and efficient. Would recommend them to... anyone.read more

Eddie King

12:27 01 Apr 21

Cannot say enough about this company! We were quoted $40,000 from another company. Steven showed up, inspected... everything and did not try to sell me more than what I needed for my home. He was upfront, honest and shot it to me straight. No up-selling, just 'you don't need this, you don't need that, here's all you need'. We signed right then and there! That was on a Monday and Wednesday I had my new system and no where NEAR $40,000! Prices were more than fair...I just knew, that with Steven and Emergency AC/Gregg Air, I was in good hands and didn't need to look any further. I HIGHLY recommend them!read more

Savannah Rose

19:56 31 Mar 21

Stephen, Will and the rest of the team at Gregg Air were awesome. In a urgent matter they got the job done in a week!... Very impressed with how professional and very knowledgeable they were.Will definitely tell everyone we know about the amazing service! Thank you again guys.-Rooks Family.read more

Della Wheat

15:19 27 Mar 21

Great customer care. Really appreciate the owner reaching out to me.

Valentine Christopher

23:38 25 Mar 21

Very professional, courteous, thorough and clean crew.Got the best deal from them when compared to other... quotes.Highly recommend them.read more

John Powell

19:21 24 Mar 21

Excellent service! On time! Highly recommend this company for your HVAC needs! 5+ stars!!

Elizabeth Mignon

20:04 23 Mar 21

Marshall was great !Very polite n helpful.Not sure about the quality of the system as it was just installed this past... week.So for so good but this unit is certainly louder than my 29 yr. Old Lennox.read more

Dave Pog

16:38 22 Mar 21

they also do a great job for me!!!

Jamie Washington Johnson

19:15 17 Mar 21

On time great service

John W Vicars

14:36 10 Mar 21

Absolutely fantastic service without killing my wallet

Next Reviews